Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
At our dedicated facility located at 1023 Van Buren Ave, Indian Trail, NC 28079, Kustom Disaster Restoration provides comprehensive and compassionate recovery services for Charlotte-area residents and businesses. We understand that disaster situations are often stressful and demanding times, and our primary goal is to offer swift, effective, and professional assistance to help you navigate the recovery process with confidence.
Our team of highly trained and certified professionals is committed to delivering exceptional service tailored to the specific needs of our clients in the Indian Trail vicinity. We pride ourselves on utilizing advanced techniques and high-quality equipment to ensure thorough restoration, returning your property to its pre-loss condition, and restoring your peace of mind.
Disasters can range from the sudden and severe, like fire and flooding, to the gradual and pervasive, such as mold infestation or structural damage. Regardless of the nature of the incident, Kustom Disaster Restoration at our Van Buren Ave location is equipped and prepared to handle the challenge. Our comprehensive range of services covers every stage of the restoration process, from emergency response and water extraction to drying, fire cleanup, mold remediation, and final repairs.
When you choose Kustom Disaster Restoration, you are choosing a locally focused partner dedicated to the well-being of the Indian Trail community. We understand the unique needs and challenges faced by property owners in this area and are committed to providing personalized care and expertise throughout your recovery journey.
Our commitment extends beyond just fixing the visible damage. We prioritize health and safety, ensuring that our restoration processes are effective in eliminating hazards like mold and contaminants, and that your property is restored to meet safety standards. We work closely with you to understand your insurance requirements and streamline the claims process, minimizing the stress often associated with insurance paperwork.
At Kustom Disaster Restoration, we believe in transparency, communication, and quality craftsmanship. Our team is always readily available to answer your questions and provide regular updates on the progress of your restoration project. We are committed to exceeding expectations and building lasting relationships with the homeowners and businesses we serve at our 1023 Van Buren Ave, Indian Trail, NC 28079 location.
For immediate assistance or to learn more about our services, please contact us at (704) 727-4740 or visit our Charlotte location page at https://kustom.us/location/charlotte-nc/.
Q1: What types of disasters do you handle?
We handle a wide range of disaster scenarios, including fire damage, water damage (from burst pipes, leaks, floods, etc.), mold remediation, sewage cleanup, structural damage, and windstorm damage.
Q2: How quickly can you respond to a disaster in Indian Trail?
We understand the importance of immediate action to prevent further damage. Our team aims to respond promptly to your emergency call at our 1023 Van Buren Ave location, often within hours, depending on the severity and nature of the incident.
Q3: Do you work with insurance companies?
Yes, we work closely with insurance providers to facilitate a smooth claims process. We understand the complexities of insurance and can assist you in coordinating with your insurer to ensure your claim is handled efficiently.
Q4: What is the typical process for disaster restoration?
Our process generally involves emergency contact and assessment, emergency protection (like boarding up windows or removing wet contents), detailed damage analysis, restoration (water extraction, drying, fire cleanup, mold remediation), repairs, and final cleanup and verification. We tailor the process to your specific situation.
Q5: How do you ensure mold is completely removed?
Our mold remediation process is thorough and follows industry best practices. This includes identifying the source of moisture, containing the affected area, using specialized equipment for safe containment and removal, employing antimicrobial treatments, and verifying the effectiveness of the remediation through testing if necessary. Our focus is on eliminating mold completely and preventing its return.